Privacy Policy

Last updated: January 2026

Information We Collect

Pet Wants South Orlando collects information you provide when you place an order, create an account, or contact us. This includes:

• Name and email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through Shopify — we never store card details)
• Order history and product preferences

How We Use Your Information

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Responding to customer service inquiries
• Sending promotional emails (only if you opt in — you can unsubscribe anytime)
• Improving our products and website experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share information only with:

• Shopify (our ecommerce platform) for order processing
• Shipping carriers for delivery purposes
• Payment processors for transaction authorization

Cookies

Our website uses cookies to remember your cart contents, improve site performance, and understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly.

Data Security

All payment information is processed through Shopify's PCI-compliant payment system. We never see, store, or have access to your credit card details. Personal information is stored securely and access is limited to authorized personnel only.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise these rights, contact us at info@petwantssouthorlando.com.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

Questions about this privacy policy? Contact us at:

• Email: info@petwantssouthorlando.com
• Phone: +14104653200
• Address: 8407 Main St Ste A, Ellicott, MD 21043