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Frequently Asked Questions

Everything you need to know about our pet food, shipping, and policies

What makes Pet Wants food different from store brands?
Our formulas are grain-free with real meat as the first ingredient. We never use artificial colors, flavors, or preservatives. Every batch is made with natural ingredients sourced in the USA.
Do you offer food for pets with allergies or sensitive stomachs?
Yes. We carry limited-ingredient diets featuring novel proteins like venison and duck, plus hypoallergenic formulas designed specifically for dogs and cats with food sensitivities.
How long does shipping take?
All orders ship free within the United States. Standard delivery typically takes 3-5 business days. You'll receive a tracking number once your order ships.
Can I return food if my pet doesn't like it?
We offer a 30-day return policy on unopened products. If your pet won't eat it, contact us at info@petwantssouthorlando.com and we'll help you find a better match or process a return.
Do you carry food for senior pets?
Absolutely. We have dedicated senior formulas with joint support ingredients like glucosamine and chondroitin, plus easier-to-digest recipes for aging dogs and cats.
What sizes are available?
Most dry dog food comes in 5 lb, 10 lb, and 15 lb bags. Wet cat food is available in 3 oz cans and 5.5 oz cans. Treats come in various sizes from 5 oz to 15 oz.
Is your food made in the USA?
Yes, all our products are made in the USA with natural ingredients sourced domestically.
Do you ship internationally?
Currently, we only ship within the United States. We hope to expand to international shipping in the future.
Is there a minimum order for free shipping?
No — we offer free shipping on every order with no minimum purchase required.
How do I know which food is right for my pet?
Consider your pet's age, breed size, activity level, and any health conditions. Our collections are organized by category to help you find the right formula. For specific health concerns, we recommend consulting your veterinarian.